Reference

Terms That Govern Your pk971 Account

These terms set out what you agree to when you open and use a pk971 account. Access to our lobby and wallet features depends on your local law and eligible regions — read these conditions before you start.

Account EligibilityWallet & Payment RulesbKash, Nagad, RocketAccount Suspension Policy
pk971 Terms That Govern Your pk971 Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights

Your account data is held under standard security practices including SSL encryption on all login and wallet pages. We do not share your personal details with third parties outside of what is required to process your bKash, Nagad, or Rocket transactions. You have the right to request a copy of the data we hold on your account, and you can ask us to close your account at any time through the support channels above.

Data Retention

We keep account and transaction records for the period required under applicable regulations. You can request a summary of your data at any time via support.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Never share your OTP with anyone, including support staff.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your browser at any time.

Change Requests

To update your registered mobile number or payment method, submit a request through live chat with your account ID and a valid reason.

CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team handles terms-related queries through the channels below. Have your account ID and the relevant transaction reference ready when you write in.

Team online

Live Chat

Open the chat widget from your account dashboard for real-time help with terms queries, account status, or wallet disputes.

Email Support

Send a detailed message to our support address for written records of your query. We respond to terms and account questions in writing.

Help Centre

Our help centre covers common terms questions, account verification steps, and wallet rules with step-by-step answers.

Common Questions About These Terms

These are the questions we get most often about account rules, eligibility, and what these terms mean for your wallet and access.

Account eligibility depends on your local law and the regions where pk971 operates. You must meet the age and residency requirements applicable in your jurisdiction before registering.

We may suspend or close accounts that breach these terms, including cases of false registration details or restricted-region access. We aim to notify you unless doing so would compromise an investigation.

Any verified balance in your account wallet at the time of closure is returned to the payment method used for the most recent deposit, subject to our verification process.

Contact our support team via live chat or email with your account ID. We will provide a summary of the personal and transaction data we hold within a reasonable timeframe.

Close your account before the effective date shown in the update notice. Continued use after that date means you accept the revised terms as posted.

The same terms apply across all regions where pk971 is accessible. Access and eligibility depend on local law in your specific location, whether you are in Dhaka or elsewhere in Bangladesh.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.