Personal Data We Collect and Why
When you open an account, we collect your name, contact details, date of birth and the payment method you register — whether that is bKash, Nagad, Rocket or a bank transfer. This information is used to verify your identity, process deposits and withdrawals, and keep your
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account secure. We also collect session data: which pages you visit, how long you spend in the lobby, and which device or browser you use. That activity data helps us fix technical problems and improve how the platform works on mobile. We do not collect more
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data than we need for those purposes. Payment transaction records — including bKash wallet numbers, Nagad transfer references and Rocket payment confirmations — are stored only as long as required for financial reconciliation and fraud prevention. You will not be asked for your full bKash or
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Nagad PIN at any point; we only store the transaction reference our payment processor returns. If you contact our support team, we keep a record of that conversation so we can follow up accurately. All data handling is subject to applicable local law and the eligibility
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rules of your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.